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Whistleblowing

Whistleblowing

Fater S.p.A. is committed to upholding the Group’s ethical and transparency principles and complying with all applicable laws and regulations in its operating countries.
To support this commitment, Fater S.p.A. has established a whistleblowing process that ensures the highest level of protection and confidentiality for both the whistleblower and the individual named in the report.
Reports should address violations of national or European Union laws that impact the public interest or Fater S.p.A.’s integrity, as well as breaches of internal policies or procedures.
The whistleblowing process allows for anonymous reporting. All reports are managed through a structured procedure, detailed in the Whistleblowing Procedure available at: https://whistleblowing.fatergroup.com

Reporting Channels

To provide broad and unrestricted access for anyone wishing to report about Fater S.p.A., several alternative channels are available:

  1. Anonymous Digital Platform: Accessible via intranet or Fater website. Each report receives a key code to enable tracking and secure communication with the Whistleblowing Team, including for anonymous reports.
  2. Dedicated Telephone Line: Users may leave a recorded voice message. The number is provided in internal documentation and on the platform.
  3. Direct Meeting (upon request): The Whistleblowing Team will provide the date, location, and method of the meeting within 7 days of the request.
  4. Email to the Supervisory Body (Organismo di Vigilanza – ODV): Reports concerning crimes pursuant to Legislative Decree 231/2001 may also be sent to the Supervisory Body at: odvfaterspa@fatergroup.com.

These channels are exclusively dedicated to reports of illegal acts and violations as governed by the relevant Procedure. For complaints, please use the designated complaint channels.

Protection of the Whistleblower and Reported Person

Fater S.p.A. is committed to ensuring the protection and confidentiality of the identities of both the Whistleblower and the Reported Person, regardless of the reporting channel used. We will process their data in accordance with applicable laws and implement all necessary measures to safeguard their privacy.
Fater S.p.A. views the protection of Whistleblowers as essential. Consequently, any form of retaliation or discriminatory action, both direct or indirect, against a Whistleblower in relation to their report is strictly prohibited and will be subject to sanctions.

Submit an informational report Information notice
SA8000 Standard Compliance

Fater S.p.A. engages stakeholders to ensure sustainable compliance with the SA8000 Standard. Comments, recommendations, reports, or complaints regarding SA8000 compliance can be submitted through the following channels:

  1. Online Platform: Whistleblowers can choose to remain anonymous. Access the platform at https://whistleblowing.fatergroup.com.
  2. DNV Business Assurance Italy: Email your concerns to feedback.italia@dnv.com  .
  3. Social Accountability International (SAI) or Social Accountability Accreditation Services (SAAS): References are provided in the SA8000:2014 Social Responsibility Policy.

This procedure is confidential, impartial, and non-retaliatory. Upon receiving a report or complaint, Fater S.p.A. guarantees:

  1. Maximum confidentiality regarding the information provided.
  2. The option to maintain anonymity.
  3. In cases of non-anonymous reports or complaints, no disciplinary action, termination, or any form of discrimination will be taken against personnel or stakeholders who provide information about SA8000 compliance or file workplace-related complaints.

Fater S.p.A. commits to acknowledging receipt of the report or complaint within seven working days after it has been reviewed by the Social Performance Team. This allows the reporting party to confirm that the organization has received their submission and to understand the estimated timeline for resolution based on the subject matter.
Fater S.p.A. also commits to providing the reporting party with feedback on the actions taken and resolutions implemented within three months of receipt. This feedback will be communicated using methods determined by the Social Performance Team, depending on the nature of the report or complaint.